Returns & Refunds Policy
At How 2 Get Signed, we stand behind everything we offer. Please read the policy below for your specific purchase type.
Digital Products
All sales on digital products — including eBooks, guides, and bundles — are final and non-refundable once the file has been delivered. Because digital files cannot be returned, we are unable to offer refunds after delivery.
If you experience a technical issue accessing your download, please contact us and we'll resolve it promptly.
Merchandise (Print-on-Demand)
Our merchandise is printed and fulfilled on demand. We do not accept returns or exchanges for sizing or buyer's remorse. However, if you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo of the issue and your order number. We'll make it right.
Services
Services include photography sessions, music video production, EPK design, studio time, marketing packages, mentorship, and playlist pitching.
- Cancellations must be made at least 48 hours before the scheduled session or start date for a full refund.
- No refunds will be issued once work has begun or a session has taken place.
- Playlist Pitching & Social Push: No refunds once the campaign has been submitted to playlists or promotion has begun.
Contact Us
For any questions or concerns about your order, please reach out to us at how2getsigned@gmail.com. We typically respond within 1–2 business days.